- How To Add My Keyboard To Razer Synapse
- Razer Keyboard Not Detected
- How To Change Keyboard Color In Razer Synapse
You wonderful people help me solve my last issue so I'm here again, also because Razer support is terrible.
TL;DR : Bought brand new razer mouse/keyboard, can't install drivers, Razer Synapse is installed and updated however it's not detecting the devices. Lots of troubleshooting has been performed to no avail.
I've recently built a new computer from scratch and bought the Razer Blackwiddow TE Chroma (keyboard) and Razer Deathadder Chroma (mouse) to go with it. I was really looking forward to having a decent keyboard and mouse for once, however upon installing windows 7 and attempting to browse the web, I notice my mouse wheel isn't working. So I think to myself, 'I haven't installed the drivers, duh!' so I go to device manager to see what is installed and it's just the standard 'Microsoft PS/2 Mouse' which is kind of funny because it's a USB mouse (I do have a PS/2 slot on my MB however'. Under other devices I have listed 2x 'USB Controller'.
'No worries' poor, naive past me thinks; 'I'll just go to the razer website and download the drivers!' So I google 'Razer drivers' which leads me to here which actually looks like a legit place to download drivers - which is exactly what you they want you to believe! If you go through the directories you will find merely a 'master guide' which is basically a PDF that tells you to download synapse, sign up and then how to use synapse - perhaps a master guide on how to make things more difficult than they need to be.
Moving on, I download synapse from the link in the guide. Wait for it to install, prompted with a log in screen and I think 'Why do I need to 'log in' to install my drivers, I already paid for your product, whatever third party bloat ware is nothing new.' so I sign up and it asks me for my address, name and phone number 'wtf? why do you need that for my mouse and keyboard!?' then I consider, well for warranty purposes it's probably not a bad idea if something breaks and I need to replace it, these were expensive products. So I give them my details, create an account and eventually sign in to synapse.
I was greeted with 'For the full experience, please connect a razer synapse enabled device.' but I have!?!?
So this is when I get a little annoyed and start some troubleshooting:
- Unplugged it and put it all back in different USB slots.
- Uninstalled synapse, re-installed and rebooted my machine.
- Uninstalled, disconnected the devices, attached my old microsoft ones, deleted the razer folders in program files and program data, disabled anti-virus and firewall, re-installed, rebooted my machine, confirmed anti-virus/firewall were still disabled, disconnected keyboard, connected razer keyboard, loaded up synapse let it do its thing and still 'please connect a synapse enabled device' so I disconnected the microsoft mouse and connected the razer one, nothing.
> check for updates 'your software is to date'.
- Did some googling came upon a link to download synapse from a post on here, followed it, downloaded v2.20.15.804 (Previously I had 2.20.15.707 which I guess could have been updated after installation) so I downloaded this and repeated the steps above.
Correct me if I'm wrong but I have a feeling that for whatever reason, razer isn't picking up that they're razer products because windows has recognized it as a plug and play device and is using the standard drivers for that, so my computer searches for razer devices and comes back and tells synapse 'no razer devices found, we have generic mouse and keyboard devices though which are working fine'
Any ideas/suggestions? I've tried a few things I haven't mentioned but these were the main things.
I will be sending an email to razer support but they have made something that should be simple, way more difficult than it should be and why? to monopolize the capabilities of their products? It's like microsoft and what they tried to do with the xbox, you can't use it unless you're on the internet and signed in to live. I've already paid over $200 for your products, I should be able to install the god damn drivers without having to sign up and install a program I don't want. I just want to be able to use all the buttons on the mouse and the mouse wheel, but I can't because razer has made it impossible to install the drivers without their POS bloatware.
Apologies for the wall of text, I'm actually pretty pissed off this has been so difficult.
TL;DR : Bought brand new razer mouse/keyboard, can't install drivers, Razer Synapse is installed and updated however it's not detecting the devices. Lots of troubleshooting has been performed to no avail.
I've recently built a new computer from scratch and bought the Razer Blackwiddow TE Chroma (keyboard) and Razer Deathadder Chroma (mouse) to go with it. I was really looking forward to having a decent keyboard and mouse for once, however upon installing windows 7 and attempting to browse the web, I notice my mouse wheel isn't working. So I think to myself, 'I haven't installed the drivers, duh!' so I go to device manager to see what is installed and it's just the standard 'Microsoft PS/2 Mouse' which is kind of funny because it's a USB mouse (I do have a PS/2 slot on my MB however'. Under other devices I have listed 2x 'USB Controller'.
'No worries' poor, naive past me thinks; 'I'll just go to the razer website and download the drivers!' So I google 'Razer drivers' which leads me to here which actually looks like a legit place to download drivers - which is exactly what you they want you to believe! If you go through the directories you will find merely a 'master guide' which is basically a PDF that tells you to download synapse, sign up and then how to use synapse - perhaps a master guide on how to make things more difficult than they need to be.
Moving on, I download synapse from the link in the guide. Wait for it to install, prompted with a log in screen and I think 'Why do I need to 'log in' to install my drivers, I already paid for your product, whatever third party bloat ware is nothing new.' so I sign up and it asks me for my address, name and phone number 'wtf? why do you need that for my mouse and keyboard!?' then I consider, well for warranty purposes it's probably not a bad idea if something breaks and I need to replace it, these were expensive products. So I give them my details, create an account and eventually sign in to synapse.
I was greeted with 'For the full experience, please connect a razer synapse enabled device.' but I have!?!?
So this is when I get a little annoyed and start some troubleshooting:
- Unplugged it and put it all back in different USB slots.
- Uninstalled synapse, re-installed and rebooted my machine.
- Uninstalled, disconnected the devices, attached my old microsoft ones, deleted the razer folders in program files and program data, disabled anti-virus and firewall, re-installed, rebooted my machine, confirmed anti-virus/firewall were still disabled, disconnected keyboard, connected razer keyboard, loaded up synapse let it do its thing and still 'please connect a synapse enabled device' so I disconnected the microsoft mouse and connected the razer one, nothing.
> check for updates 'your software is to date'.
- Did some googling came upon a link to download synapse from a post on here, followed it, downloaded v2.20.15.804 (Previously I had 2.20.15.707 which I guess could have been updated after installation) so I downloaded this and repeated the steps above.
Correct me if I'm wrong but I have a feeling that for whatever reason, razer isn't picking up that they're razer products because windows has recognized it as a plug and play device and is using the standard drivers for that, so my computer searches for razer devices and comes back and tells synapse 'no razer devices found, we have generic mouse and keyboard devices though which are working fine'
Any ideas/suggestions? I've tried a few things I haven't mentioned but these were the main things.
I will be sending an email to razer support but they have made something that should be simple, way more difficult than it should be and why? to monopolize the capabilities of their products? It's like microsoft and what they tried to do with the xbox, you can't use it unless you're on the internet and signed in to live. I've already paid over $200 for your products, I should be able to install the god damn drivers without having to sign up and install a program I don't want. I just want to be able to use all the buttons on the mouse and the mouse wheel, but I can't because razer has made it impossible to install the drivers without their POS bloatware.
Apologies for the wall of text, I'm actually pretty pissed off this has been so difficult.
You will find the Solutions to Razer Synapse Not Detecting Mouse on Windows 10 in this troubleshooting guide. The error occuring with any device like Trinity, DeathAdder, Abyssus, Basilisk, BlackWidow Chroma, COD Black Ops 3, Cynosa, Lycosa or other mouses or keyboards will settle down with the workarounds. Razer Synapse is a big player in the gaming mouse, keyboard, and laptop market but many users complain that its peripherals are not competing up to the level. Their supporting system couldn’t help in this concern. But don’t worry, we are giving few promising fixes ahead. These solutions will help in multiple issues like the mouse moving slow, stop working.
Razer Synapse Not Detecting Mouse Error Solutions
The main reason for Razer synapse not detecting Mouse error is software conflict so you should focus to completely wiping out the driver’s file from your computer and reinstalling. However, you can try to normally uninstall and install the same and check if it works normally. In case, the matter does not settle then follow the method further –
Uninstall Razer Synapse Applications
Step-1: – Hit the Start button, type apps, and press Enter. A long list of all the installed applications appears in the right pane. Find Razer Synapse and make a click on this.
Step-2: Select Uninstall and follow the on-screen guidelines to complete the removal process. Go through the list again and make sure that any other file of Razer Synapse does not exist here. If Razer Core is here, eliminate it too with the same process. You must ensure that any item associated with the software must not remain left in the Apps list.
Delete Residue of the App
Complete deletion of an application requires eradicating the residue of its installation files. So to fix Razer Synapse mouse issue, go the directories where leftovers reside and remove them.
Step-1: – Now go to the folders C:ProgramDataRazer and C:Program Files (x86)Razer directories one after another.
A beginner can follow this process – type Windows logo key and R at the same time on your keyboard. Copy each of the folder locations successively, paste the available space in the Run dialog and hit Enter.
Step-2: – Click on the View menu of the appearing folder and check the option Hidden items.
Step 3: – Select all the things from both the locations and hold down Delete key on the keyboard. Possibly only Synapse will be found.
Uninstall Drivers
Razer Synapse mouse error occurs when driver software creates an issue hence uninstall it.
Step-1: – Perform a right click on the Start button located on the taskbar and select Device manager.
Step-2: – Select View menu and click on Show hidden devices from the dropdown.
Step-3: – look for Razer synapse or only razor in the list on Device manager. If any exist then make a right click and select Uninstall from the context menu. Here, also make sure that any driver may not be left.
Disable Windows Defender and Firewall
Windows 10 built-in security tools like Windows Defender and Firewall might become an obstacle in the smooth running of Razer Synapse. So disable these two before you start a fresh installation of the device driver. Once you perm the work re-enable both of them keeping the protection at your first priority.
Take help of our earlier guides and tutorials in this task –
Windows 10 – How To Disable or Enable Windows Defender
How to Turn On / Off Firewall & Network Protection on Windows 10.
How to Turn On / Off Firewall & Network Protection on Windows 10.
Now reboot your computer and go to this link razor. Locate the correct driver, download it from the razor website and install on your system. Hopefully, all thing will be perfect and you will not get Razer synapse not detect detecting the mouse.
Final opinion
At last, methods are the ways to fix Razer Synapse Not Detecting Mouse on Windows 10. When you restart the device the old files will not take its shape and disturb the original installation process. So everything will go correct and you find no error with the correct driver. Still, there is no hope then enter safe mode and try to install it
Razer is among the most popular peripheral manufacturers for PC gamers. The company also ships the Razer Synapse suite, which can be deployed to personalize the experience of accessories like mice and keyboards. We'll take a quick look at how you can get started with the software and set up new profiles.
First things first, though: you'll need to plug in your shiny new Razer toy and download the Synapse suite. It doesn't matter whether you have a mouse, keyboard or both — everything that can be configured will use the same software.
- Download Synapse from the Razer website.
- Install the Synapse suite.
- Restart your PC.
Great! We're now good to go. One thing you will need to decide on as we mess around with settings and whatnot is whether you'll want to create a Razer Account. Doing so will unlock cloud-saving functionality, allowing you to log into your Razer Account on another PC and pull down these profiles we'll have set up. It's not mandatory, but is handy if you switch between computers.
Adding macros
Customizing your Razer keyboard couldn't be easier. Having profiles for different games and software can help remove the requirement to fine tune the experience should you happen to be switching back and forth. It also means you only have to configure all your macros once.
- Select your keyboard from the bottom menu, if not already selected.
- Hit '+' under Select Profile to create a new profile. The trash icon deletes the selected profile and the contextual menu lets you import/export.
- Name the new profile. (Tip: I use game titles.)
- Add a keyboard shortcut to switch to this profile on the fly. (FN + number keys.)
- Link this profile to a game or program.
Linking the profile to a specific program will cause Razer Synapse to load up the settings of this profile when the target software is launched. For example, as shown in the screen shots here, should League of Legends launch and be detected by the suite, the 'LoL' profile will be loaded as it's configured to launch alongside League of Legends.
Fine-tuning clicks
Likewise with the mouse, there's nothing more bothersome than having to re-do all your button customizations and fine-tuning the sensitivity when switching between games. Some prefer a more sensitive experience in first-person shooter games, only then to lower sliders when hopping into DOTA2. Setting up profiles in Synapse will help make it a seamless transition.
- Select your mouse from the bottom menu, if not already selected.
- Hit '+' under Select Profile to create a new profile. The trash icon deletes the selected profile and the contextual menu lets you import/export.
- Name the new profile. (Tip: I use game titles.)
- Add a keyboard shortcut to switch to this profile on the fly. (FN + number keys.)
- Link this profile to a game or program.
How To Add My Keyboard To Razer Synapse
You're all set! You can now configure and made alterations to individual profiles without affecting how the mouse performs in games and software with dedicated profiles.
Take your profiles with you
The import and export functionality is for local back-ups and restoration. You can move these files around with you, which is ideal for LAN events and should you need to update profiles on another PC. Razer also allows for a Tournament Drivers installer to be created using Synapse, which contains profiles, settings and macros that have been configured. Simply take this file with you and install it on a PC to load up all your personalizations.
That said, if you do wish to make things that little bit easier, then be sure to set up a Razer Account. It only takes a minute and everything will subsequently be saved to the cloud for convenient retrieval. All you need to do to get started is to hit the arrow in the top right-hand corner and you'll be able to either register a new account or log into an existing one.
I have been trying to change the color on my razer items, using razer synapse, but when I connect it to my xbox, it changes back.
How can I keep my changed colors?
Malakai LopezMalakai Lopez
1 Answer
I think what you would like to do is device dependent, meaning even if you set the color scheme on the PC it will reset on xbox, because the setting is not saved on the controller, just on the PC.
Because of this, setting the color, I guess, could be possible with an app from the Microsoft store: Razer Synapse for Xbox, although that is for Razer Wolverine, maybe it will work with yours too. The razer synapse software, that you use on your pc is for windows only. The app from the store though should do the thing.
I never used razer products, but have an illuminated keyboard, that has a separate button for setting the light. In which case, the settings are actually stored on the controller, keyboard, etc. Maybe check if such a button exists on your razer items?
Because of this, setting the color, I guess, could be possible with an app from the Microsoft store: Razer Synapse for Xbox, although that is for Razer Wolverine, maybe it will work with yours too. The razer synapse software, that you use on your pc is for windows only. The app from the store though should do the thing.
I never used razer products, but have an illuminated keyboard, that has a separate button for setting the light. In which case, the settings are actually stored on the controller, keyboard, etc. Maybe check if such a button exists on your razer items?
Anne KateAnne Kate
Not the answer you're looking for? Browse other questions tagged xbox-onekeyboardmouserazer-synapse or ask your own question.
I use Razer Synapse with my Razer keyboard to control profiles for various uses. Star wars spha t. Each profile contains different lighting and macro configurations.
Whenever my computer first starts up, or wakes up from sleep or lock, Razer Synapse automatically uses the profile 'TF2' (at the bottom of the list).
Is there a way I can change the default profile? Can I change it to 'Backlit' (the highlighted profile)?
angussidneyangussidney5,37566 gold badges3434 silver badges5858 bronze badges
3 Answers
Razer Keyboard Not Detected
The list of profiles is alphabetical, and the last item in the list is always chosen. Just put a Z in the beginning of the profile which you wish to be the default.
angussidney5,37566 gold badges3434 silver badges5858 bronze badges
How To Change Keyboard Color In Razer Synapse
RobRob
I just set my default profile to launch for 'explorer.exe' in windows. Just be warned it will switch in the file explorer and any time you return to desktop..
One character smokes pot constantly (he is shown as an adult in a treatment center for substance abuse). In addition to the overall theme of sexual longing and repression, there are some sexual references and situations. Common Sense NoteParents need to know that this movie's theme may be very upsetting to teens, some of whom may think it suggests that suicide is a romantic and powerful response to overly strict parents.
OnionikeOnionike
I've found that if you actually put A in front of the name instead of Z that solves the problem. I don't know if its mine or yours that is a little odd, but that's what worked for me. Never would have figured it out if you didn't mention the alphabetical thing though, so thanks for that.
Jake SturtevantJake Sturtevant